Refund & Cancellation Policy

Australian Parents Education Association Incorporated (“APEAI”)

We ask that you please ensure you register for the correct Event, and choose the “register” and accommodation relevant to your requirements.

If, after booking an event you are unable to attend, you need to ask our assistant to nominate someone else to attend in your place. If a non-member replaces a member, an additional fee will be charged to reflect the correct non-member rate to attend.

Should you require assistance at any time please do not hesitate to contact APEAI via email or phone 0433807897 prior to finalising your registration.

Refunds are not payable if you simply change your mind, however if your circumstances change please contact APEAI immediately via email or phone 0433807897 to amend your registration or associated requirements.

Registration Cancellation Policy

Should your circumstances change and you are unable to attend an Event, you must contact APEAI via email. Email address: This email address is being protected from spambots. You need JavaScript enabled to view it.

Refund Processing

APEAI will refund any fees paid to APEAI as a result of amending your registration and/or associated requirements, after taking into consideration the relevant cancellation policy, within 10 business days of receiving a refund request. 

Credit card surcharges are non-refundable.

Refunds will only be processed to the credit card or bank account of the individual, organisation or institution from which the payment was received.

Event Cancellation or Postponement

Should an Event be cancelled or postponed due to unforeseen circumstances, APEAI will endeavour to process a full refund within 10 business days of such circumstances becoming known.

If you have any concerns or require clarification, please do not hesitate to contact us.

P:  0433 807 897

E:  This email address is being protected from spambots. You need JavaScript enabled to view it.